Knowledge Base

What is Bundle Membership and How can I enable it?

How to open Stripe account and how to Integrate with Explara?

Sign up and verification process

How to setup Amazon Simple Email Service?

Does Explara supports multiple languages?

My Orders - I am attending, my tickets & registrations

How do I charge my Buyers for the GST and issue a GST invoice?

What is the difference between Ticketing, Registration and RSVP types?

How do I Setup my GST of 18% for my events on Explara?

Can you tell me more about Private [Invitation only] Event?

Getting Started with Explara

How can a member login and edit the profile?

Launch One Network for all your Events and Memberships

Login and manage your account

What are the different status of an event?

Setup & Manage Organization

What is the purpose of Tags? / Why should I Tag my contacts?

What is Cumulative discount?

How to add coupon code?

How to cancel a ticket or attendee?

How can I export the data into a CSV file?

How can I disable the review feature on the event landing page?

I have created my group. How do I view the Group landing page or the page viewed by group members?

How to receive payment in my account? (relevant for Indian customer)

Can I show the remaining qty for ticket?

I want to cancel my ticket and get the refund. How would explara facilitate this?

Where is the data stored for Ask Organiser?

I have created my Survey. How do I view the Survey landing page or the page viewed by respondents?

What is "Anyone / Moderated" while creating group?

I have created my event and added the ticket but the ticket is not shown on checkout page, why?

What are the size of the cover photo based on the theme?

Where can I find the Active Memberships of the group?

I want to modify the tax details of the buyer, how do I do it?

I want to integrate my own Gateway , how do I do this?

How to create a group?

What is unique attendee and unique buyer feature?

I have enabled GST invoicing. How do I collect all the GST details of the buyer?

How can I limit the number of abstracts submitted?

Should I add CGST 9% and SGST 9% while setting up the GST? If I do so, how will system calculate IGST if applicable?

Manage your Explara account

How do I add one time fee for my membership plan?

How to change the membership price?

How to create discounts for Membership plans?

Can I have sequential tickets number for my buyers?

What is Entry Scanning and how to use it?

Renewal Email Settings:- Customise how and when members start getting renewal emails when membership approaches expiry date.

Can multiple team members receive the confirmation email or user query?

What is the parent ticket?

Can I add my tracking script to check conversion?

Can we have Explara Event landing page in a language of our choice?

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