Knowledge Base

What is Bundle Membership and How can I enable it?

How to open Stripe account and how to Integrate with Explara?

Sign up and verification process

Does Explara supports multiple languages?

How to setup Amazon Simple Email Service?

How do I charge my Buyers for the GST and issue a GST invoice?

My Orders - I am attending, my tickets & registrations

How do I Setup my GST of 18% for my events on Explara?

What is the difference between Ticketing, Registration and RSVP types?

Can you tell me more about Private [Invitation only] Event?

How can a member login and edit the profile?

Launch One Network for all your Events and Memberships

Getting Started with Explara

What are the different status of an event?

Login and manage your account

What is the purpose of Tags? / Why should I Tag my contacts?

Setup & Manage Organization

How to add coupon code?

What is Cumulative discount?

How can I disable the review feature on the event landing page?

I have created my group. How do I view the Group landing page or the page viewed by group members?

How to receive payment in my account? (relevant for Indian customer)

How to cancel a ticket or attendee?

How can I export the data into a CSV file?

Can I show the remaining qty for ticket?

I have created my Survey. How do I view the Survey landing page or the page viewed by respondents?

What is "Anyone / Moderated" while creating group?

Where is the data stored for Ask Organiser?

I have created my event and added the ticket but the ticket is not shown on checkout page, why?

What are the size of the cover photo based on the theme?

I want to modify the tax details of the buyer, how do I do it?

I want to cancel my ticket and get the refund. How would explara facilitate this?

I want to integrate my own Gateway , how do I do this?

Where can I find the Active Memberships of the group?

How to create a group?

Should I add CGST 9% and SGST 9% while setting up the GST? If I do so, how will system calculate IGST if applicable?

Manage your Explara account

I have enabled GST invoicing. How do I collect all the GST details of the buyer?

Can I have sequential tickets number for my buyers?

How can I limit the number of abstracts submitted?

How to change the membership price?

How do I add one time fee for my membership plan?

How to create discounts for Membership plans?

What is the parent ticket?

How do I associate tickets with a category?

What is unique attendee and unique buyer feature?

Can I add my tracking script to check conversion?

Can we have Explara Event landing page in a language of our choice?

Renewal Email Settings:- Customise how and when members start getting renewal emails when membership approaches expiry date.

How do I display sponsors on the group page?

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