Knowledge Base

What is Bundle Membership and How can I enable it?

How to setup Amazon Simple Email Service?

As an author, how can I submit my abstract/ paper via Submix landing page

How to cancel a ticket in Explara?

I am using Explara Event Manager app to sell ticket at the venue, but the validation fails, Why?

What is the sequence of the cumulative discount? Which is applied first and which one is next?

Why is this random number shown against a ticket on the dashboard?

I am an existing member. If I buy a combo ticket, will my membership gets renewed also?

How cumulative discount works?

How do I change my account email id on Explara.com?

Should I add CGST 9% and SGST 9% while setting up the GST? If I do so, how will system calculate IGST if applicable?

I happen to see some number In from of the ticket name .What is this number all about? Will this ticket number will also show up on the event landing page?

How to open Stripe account and how to Integrate with Explara?

My Orders - I am attending, my tickets & registrations

Why do I need to Signup with Explara if I have to submit my paper as an Author or co-Author?

Can Combo Ticket (membership+ event Ticket) renews the membership plan?

In case of Bundle/corporate membership, the Membership status is still active however the current date has passed the actual expiration date, why?

What is the difference between Ticketing, Registration and RSVP types?

How do I charge my Buyers for the GST and issue a GST invoice?

How to setup subdomain in Explara.com?

How to receive payment in my account? (relevant for Indian customer)

How to cancel a ticket or attendee?

How can a member login and edit the profile?

I want to cancel my ticket and get the refund. How would explara facilitate this?

Sign up and verification process

Can I add my tracking script to check conversion?

What is Cumulative discount?

Login and manage your account

How to create an event?

How do I Setup my GST of 18% for my events on Explara?

Does Explara supports multiple languages?

Setup & Manage Organization

Manage your Explara account

How to add group videos?

Can you tell me more about Private [Invitation only] Event?

I have enabled GST invoicing. How do I collect all the GST details of the buyer?

What is unique attendee and unique buyer feature?

What is a widget and how can I integrate it on my website?

What are the size of the cover photo based on the theme?

I have created my Survey. How do I view the Survey landing page or the page viewed by respondents?

I have created my event and added the ticket but the ticket is not shown on checkout page, why?

How do I add one time fee for my membership plan?

What are the different status of an event?

Can we have Explara Event landing page in a language of our choice?

Where can I find the Active Memberships of the group?

How to add coupon code?

I want to integrate my own Gateway , how do I do this?

I want to modify the tax details of the buyer, how do I do it?

What is the purpose of Tags? / Why should I Tag my contacts?

How can I disable the review feature on the event landing page?

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